I did a lot of night shifts at work. They were always special. Between 11pm and 7am people change, they are not the nice fathers, the caring mothers or the all-A-students which they are the other 16 hours of the day. Many times the change is caused by alcohol or drugs. One thing I learned…
In April I had the chance to stay at the newly built Park Hyatt (opened in June 2016) on the east coast of Mallorca, Spain. Far off the party trouble of Palma, this wonderful place was built in the mountains looking over the Canyamel valley. It’s simply beautiful! Really, I have never stayed…
Like in every other situation in life, the first impression counts. It’s one special moment that can decide if a guest, though he is just arriving, will depart with a good memory or not. In high class hospitality, there are doormen (or bellboys) who have the opportunity and duty to leave a good impression on…
Maybe the best part of working in a hotel is that you get lots of connections and lots of discounts. Although the salary is really bad, you still get to see a lot and people try their best to help you doing this. I simply love staying somewhere else than home, no matter if it…
I am 24 years old, I grew up in a middle class family, I graduated from high school with pretty good grades in a 500.000 people city, the industrial heart of Germany. Many of my friends study law, medicine or engineering. I work in a hotel. Before a certain law was published last year,…